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Connected Government: An Exploration of the UAE’s Identity Management Integration Strategy: Conclusion continue

Connected Government: An Exploration of the UAE’s Identity Management Integration Strategy: Conclusion continueThe innovative integration strategy outlined in this article is also envisioned to enable the UAE federal government and local Emirates’ strategy to achieve their objective of being a 24-hour connected government. This is likely to contribute to the UAE’s prosperity and economy, providing effective, efficient, and secure government services to its citizens and residents.

A key contribution of this article is that it explores and describes the strategy from within a government setting. In light of the lack of existing research to cover this topic until now, we hope that the presented work supports the fields of both research and practice. The single case and the qualitative nature of this study are considered an obvious limitation. Therefore, more quantitative research that sheds light on wider implementations is seen as an opportunity for further research and exploration of the practices to provide a more holistic picture of the given subject.
Finally, the rapid technological advancements will put more pressure in the days to come on governments to adapt and become connected governments. This will raise the bar in the public sector to reduce costs, improve relationships, become more efficient and effective, and, most importantly, user-centric (see, for example, Noveck, 2009; OECD, 2009; Shareef et al., 2012). Similar to the private sector, governments will have hard times ahead as they will seek ruthlessly to strengthen their international competitive advantage and cope with the new digital world order.

This post was written by , posted on December 8, 2013 Sunday at 8:26 am